On the plus side, SiteGround offers free automatic daily backups, access to the Cloudflare CDN, high-performance SSDs for all plans, unlimited email accounts and integration of the free LetsEncrypt SSL certificate into sites. The company does limit bandwidth and storage, but even those who claim to offer so-called unlimited bandwidth and storage really have some limits in its terms of service.
WordPress boasts of being easy to use for amateurs. However, their support is ludicrously awful--forums only, no backup for more difficult situations. I had an 5 yr plus site that, several dead laptops later--a lost passord & original receipt, pre-2-factor, a free site--that I have lost access to . WP kept repeatedly sending the same canned messages that gave no help at all. I've been at it for WEEKS, & though onechat person offered to send me to customer help, that never happened. I strongly recommend avoiding WordPress.
Previously use A2 windows server, but they had massive issue on their windows server, made my site down for 1 week and they were unable to recover my files and database. Very disappointed with them! I then moved to ASPHostportal. So far, their support are really good and server are very fast. I also purchased scheduled task addon to periodically backup my files. I don't want bad things happened again.
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But there's one thing that's the most important for all beginners - customer support. And HostPapa is just brilliant in this field - it has a multilingual 24/7 live chat, phone, and ticket support as well as the most extensive knowledge base possible. So whether you want to chat with someone or solve an issue yourself - HostPapa has all the means for that.
Wix supplies built-in Google Analytics to monitor your site, and even offers additional apps for individual preferences. If you want, Wix can even design your site for you. The biggest downside of Wix's free version is it doesn't come ad-free, and each page of your site will have a prominent Wix ad. Ad-free is only an option if you pay for the premium version.
The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage. A hosting provider's Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative. Not all providers release uptime statistics. Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.
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