One thing that stands out about them is that they live up to their promise of handling all the technical aspects of your site, unlike other hosting services. They take care of software updates, setups and security patches, leaving your website running optimally. Their support has tremendously improved and will help if you are having problems with anything.
BigCommerce is a bit different from our other hosting plans in that it's a SaaS (software-as-a-service) provider instead of an IaaS (infrastructure-as-a-service) provider. In other words, rather than renting space on a virtual machine where you setup and configure your own site, BigCommerce provides you with an app you login to that creates and online store.
SiteGround developed several in-house innovations that put them ahead in this market, including a unique technology to actively monitor their servers, preventing downtime in real time, and custom software for live chat and support ticketing. These examples of going the extra mile for the user have resulted in 99.996% uptime annually and exceptional customer support around the clock. Read our review for more on why SiteGround is a stellar choice for small business hosting.
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