In this case, you’ll need a web host that offers more than just a few basic shared hosting plans. Pay special attention to those that cover the spectrum of web hosting services as well as those with a variety of plan types that cater to specific business types (e.g. bloggers, small businesses, enterprises, agencies, e-commerce companies, and so on).
The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage. A hosting provider's Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative. Not all providers release uptime statistics. Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.
How To Create A Free Website - with Free Domain & Hosting
Because Amazon‘s free web hosting tier doesn’t offer many of the features some of the other web hosts mentioned here do, it may serve us better to look at the pricing surrounding their paid services. We published an article covering Amazon Web Services’s flexible pay-as-you-go model for its cloud infrastructure service. For businesses that don’t want to commit large chunks of their budgets to hosting in the long term, AWS might be a good fit. However, the host does come in as the most expensive option on our list.
But, again, operationally it's quite strong. 24/7/365 customer support is available not only by live chat and email, but by phone. It offers free site migrations with some dedicated attention paid to making a transfer as smooth as possible. And, if you're willing to go for one of the higher-end plans, the company has put some serious attention into performance and caching.
GlowHost earned our kudos for its 91-day money-back guarantee. It's six days short of DreamHost's 97-day guarantee, but with these numbers, who's quibbling over a few days? The company also offers 24/7/365 phone support option and free cPanel offering for most plans. The company operates 18 data centers worldwide. Finally, the company garnered extra kudos by driving all its hosting services with wind power.
You get other customer-centric bonuses for 24/7 customer support, including 24/7 toll-free callback phone support, free domain name and SSL certificates for as long as you remain a MochaHost customer, a website builder with 500 free templates (and a service that will custom-design your site if you need) and a site migration service. In addition, all plans are e-commerce ready and come with free shopping cart software.
An uptime guarantee from a web host basically says “We promise that your website will be online __% of the time during this billing cycle.” The best web hosts will set that guarantee as close to 100% as possible, and that’s exactly what you should be looking for. By having this guarantee in place, you’re assured compensation from your host in the case that there is a server outage or something else takes your site down.